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Jobs at Greenlane

Retail Sales Manager

Location: Malibu, CA

Type: Full Time

Min. Experience: Manager/Supervisor

Higher Standards is changing the face of retail and branding in the industry. It was created to provide aficionados with the tools they need for the most elevated smoking experience, from premium care and maintenance products that ensure the best flavor from your material, to exclusive and specialty accessories. The Higher Standards store is a first-of-its-kind concept shop - a contemporary take on a luxury smoke shop offering a carefully curated product selection including its own branded line.   

We are looking for an experienced Retail Sales Manager to oversee the daily operations of our store.  You will be the one to ensure the smooth running of operations to maximize sales and minimize costs.

The ideal candidate will have experience as a store manager and knowledge of diverse business subjects such as sales, marketing, customer service and human resources. An effective retail manager will also be able to motivate personnel to perform according to their maximum capacity.  The goal is to manage our store in ways that boost revenue and create a great shopping experience for the consumer.

Responsibilities:

  • Organize all store operations and allocate responsibilities to personnel
  • Create and manage staff schedule to ensure proper coverage at all times
  • Supervise and guide staff towards maximum performance
  • Prepare and control the store’s budget aiming for minimum expenditure and efficiency
  • Monitor stock levels and purchases to ensure they stay within budget
  • Analyze sales and revenue reports and make forecasts and adjustments as needed
  • Track the progress of weekly, monthly, quarterly and annual objectives
  • Evaluate employee performance and identify hiring and training needs
  • Deal with complaints from consumers to maintain the store’s reputation and integrity
  • Inspect the areas in the store and resolve any issues that might arise
  • Plan and oversee in-store merchandising and promotional events
  • Keep abreast of market trends to determine the need for improvements in the store
  • Ensure the store fulfills all legal health and safety guidelines

Requirements:

  • Proven experience as retail manager or in other managerial position
  • Knowledge of retail management best practices
  • Outstanding communication and interpersonal abilities
  • Excellent organization and leadership skills
  • Commercial awareness
  • Analytical mind and familiarity with data analysis principles
  • Excellent knowledge of retail management software
  • BS/BA in business administration, sales or relevant field; MS/MA is desirable
  • This position involves constant moving, talking, hearing, reaching, grabbing and standing for at least two consecutive hours.  May occasionally involve stooping, kneeling, crouching, and climbing ladders.  Vision abilities include close vision, color vision, depth perception, and ability to adjust focus.  Involves lifting at least 30 lbs.

By applying for this role, I understand that if offered a position with the company, I will be required to complete a pre-employment aptitude testing and background screening as a condition of employment.

Higher Standards provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability or genetics. Higher Standards complies with all applicable laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leaves of absence, compensation, and training.

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