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Jobs at Greenlane

Accounts Receivable Associate I

Location: Boca Raton, FL

Type: Full Time

Min. Experience: Mid Level

Greenlane, founded in 2005 is the leading distributor of premium brands in the burgeoning head shop, smoke shop, and dispensary channels. We devise bespoke go-to-market solutions as well as sales and marketing strategies for the best products in the industry and aid their manufacturers at every turn of the product life cycle. We have operations in seven North American cities including six highly automated distribution centers. We also own and operate several leading e-commerce websites, and brick and mortar retail outlets. We work in a fast-paced and competitive industry that demands hard work and dedication, but we have built a unique company culture that allows our growing team of more than two hundred to support our success, each other, and surpass our goals all while having fun.

We offer competitive salaries and benefits, including healthcare and 401k with match, plus perks like a gym membership, super healthy snacks made fresh daily, and more. Greenlane promotes from within, allowing driven candidates the ability to earn progressive roles and responsibilities.

Job purpose:

The A/R Associate I position manages West Coast and Supply & Packaging customer accounts, reviewing them weekly for any past due balances, handling incoming disputes and requests and resolving all issues each month.  This position works closely with the Sales Reps and has slightly later hours to support the West Coast time zone. ARA I will participate in the monthly AR/Sales meetings (which may include traveling to CA), training (Wholesale & S&P), putting together SOPs, and backing up A/R in various other tasks.   Initially, this would include the continued development of the weekly/monthly review process. The right candidate will develop a strong rapport with Sales and customers and ensure we stay on target for a clean and accurate Aging.

Duties and responsibilities:

  • West Coast and S&P account balance management
  • EOM processes, including G/L account reconciliations
  • Managing customer dunning notices, follow up and collections
  • Payment and billing entry, as needed
  • Exception report management, as needed
  • Maintaining a discreet attitude with regard to confidential company matters
  • Meeting all company policies and procedures
  • Other duties as assigned by manager or designee

Qualifications & Skills Required

  • 2 years A/R experience required, 5 years preferred
  • Excellent customer service and communication skills
  • Proficiency in Excel and Word
  • Knowledge of accounting principles
  • Ability to work multiple tasks…flexibility
  • Ability to meet multiple deadlines…adaptability
  • Proficiency in organizational skills…setting & following priorities and meticulous follow-up.
  • Ability to speak with customers & co-workers…maintaining a professional and courteous attitude at ALL times
  • PLEASE NOTE: this position will require the person to work a schedule from 10am - 7pm

Physical requirements

  • Work is performed while standing, sitting and/or walking

By applying for this role I understand that if offered a position with the company, I will be required to complete a pre-employment aptitude testing, and background screening as a condition of employment.

Greenlane provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability or genetics. In addition to federal law requirements, Greenlane complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leaves of absence, compensation and training.

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