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Jobs at Greenlane

Sales Coordinator

Location: Torrance, CA

Department: Sales

Type: Full Time

Min. Experience: Experienced

Greenlane, founded in 2005 is the leading distributor of premium brands in the burgeoning head shop, smoke shop, and dispensary channels. We devise bespoke go-to-market solutions as well as sales and marketing strategies for the best products in the industry and aid their manufacturers at every turn of the product life cycle. We have operations in seven North American cities including five highly automated distribution centers. We also own and operate several leading e-commerce websites, and brick and mortar retail outlets. We work in a fast-paced and competitive industry that demands hard work and dedication, but we have built a unique company culture that allows our growing team of more than two hundred to support our success, each other, and surpass our goals all while having fun.

We offer competitive salaries and benefits, including healthcare and 401K with match, plus perks like a gym membership, super healthy snacks made fresh daily, and more. Greenlane promotes from within, allowing driven candidates the ability to earn progressive roles and responsibilities.

Job Purpose

The Sales Coordinator provides Account Executives, Regional Directors, and the Vice President of Sales with operational, analytical, and administrative support while overseeing CRM data and marketing activities.

Duties & Responsibilities

  • Maintain workflow by keeping up with product returns, giveaways, and back-ordered items.
  • Assists with the evaluation of sales staff and create performance reports by documenting KPIs.
  • Create and revise account and sales reports by analyzing customer and sales data.
  • Revise pricing, oversee inventory and create price-lists.
  • Seek resolutions for administrative, accounting and operational issues.
  • Manage account onboarding, ensuring proper documentation and licensing.
  • Create and revise systems and procedures to improve workflow.
  • Communicate with different brands and affiliates to update authorized reseller lists and update compliance reports.
  • Work closely with marketing to coordinate promotions, sales incentives and develop prospect kits by designed sample packages and assist with packing and shipping.
  • Ensure the internal company portal is up to date with the newest company directory and updates.
  • Help with call and order overflow.
  • Other duties as assigned by manager or designee.

Qualifications & Skills Required

  • Microsoft Office Skills.
  • Strong Problem-Solving Skills.
  • Excellent Verbal, Written, Communications and  Customer Service skills.
  • Product Knowledge and Market Knowledge.
  • Documentation Skills, Phone Skills.
  • Gathering and analyzing data and developing reports.

Physical Requirements

Work is performed while standing, sitting and/or walking.

By applying for this role, I understand that if I’m offered a position with the company I will be required to submit to the pre-employment aptitude testing, and background screening as a condition of employment.

Greenlane provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, disability or genetics. In addition to federal law requirements, Greenlane complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, transfer, leaves of absence, compensation, and training.

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